![]() If you go to your personal profile, you can see your payment options, but there’s no way to edit them! What the.? You can delete them, just can’t add or edit. Use it every day, but I have two problems with it:ġ) Setting up Payment- there seems to be no way to set up a new payment option (new credit card) without first trying to purchase something. I never leave reviews, but just wanted to warn other users of this issue with Toast.ĭecent App. This other location is now working on getting me a refund. They were really nice and explained that their other location does not do delivery and Toast isn’t supposed to have it listed for delivery. I ended up calling a different location of the restaurant that I ordered from. ![]() And a couple minutes later, my order was marked as completed despite never receiving my food. The customer service person then hung up on me without providing any other contact phone number to get a refund. I explained (again) that I had already tried to call them and the listed phone number doesn’t work. His only suggestion for getting a refund was to call the restaurant and for the restaurant to then call Toast to process the refund. The guy on the other side said that the restaurants are Toast’s customers, not app users who place orders through them. ![]() With no way of contacting the restaurant, I called the only Toast customer service number that I could find. ![]() I tried calling the number listed in the app by toast, but because the restaurant is in a food hall, it is just a general recording that directs you to the food hall’s website. I placed an order for delivery, but it never arrived. ![]() Beware using this service: they don’t consider app users to be their customers. ![]()
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